Policies

Refunds, Exchanges, Returns, Shipping

Refund policy:
Returns must be sent back within 20 days of their delivery date. Once we receive your return you will be issued store credit. Shipping cost is NOT refunded. Returns must be made at your own cost. We allow exchanges for the same product or a different product of the same price only. 

Damaged items: If you've received a wrong or damaged item please email us at Inmycandleera@gmail.com within 5 days of receiving your order. We are not responsible after that time frame has passed.

Lost/stolen packages: We are not responsible for lost or stolen packages.

Shipping policy
Please allow 1-12 business days for orders to be processed and
shipped out. Shipping time will vary from location to location. Thank you for understanding! All products are shipped via USPS.